FAQ

Is ordering from ART/new york safe?
Ordering from the ART/new york online store is completely safe. Your order is processed by PayPal, an eBay company, a global leader in online payment solutions with 100 million account members worldwide in 103 countries. ART/new york never has access to your financial information.

What payment methods do PayPal accept?
PayPal accepts VISA, MasterCard, American Express, Discover, eChecks, and of course PayPal accounts.

Do I need a PayPal account to order from the ART/new york online store?
No, you do not. While having a free PayPal account will speed up the checkout process by letting you login and retrieve saved billing and credit card information, anyone can order from the ART/new york store, without a PayPal account, as long as you have one of the payment methods accepted above.

Does the ART/new york store charge sales tax?
Sales tax is charged for orders shipped to New York state. Tax exempt organizations located in New York, such as schools, should contact us using the contact information at the bottom of each page prior to placing your order.

What’s the difference between a home and institutional copy?
Home DVDs are licensed for private home viewing only. Institutional DVDs include full in-house public exhibition rights. These are DVDs for schools, museums, etc.

How long should it take to receive my order?
Your order should take about one week to receive after placing it.

How much is shipping?
Shipping costs vary depending on the amount of titles purchased. Please see the shipping chart below.

The above shipping chart does not apply to institutional copies. For one institutional copy, shipping is $7.50. For two copies or more, shipping is $11.50.